Dialing Rules: Restrictions & Number Adjustments
This video is a quick discussion on the use of the Number Adjustments and Restrictions configurations available in the Dialing Rules applet of RightFax.
Hello my name is Jay Campbell with The Fax Guys for RightFax University. Today we will discuss the Dialing Rules Restrictions & Number Adjustments Tabs. This video was recorded at 1280 by 720 resolution for High Definition and is best viewed in full screen mode, Let’s get started.
Each dialing rule can be restricted to specific servers, users, or groups in your organization.
You have the following options:
To apply the rule regardless of the origin of the fax, click
To apply the rule to ONLY the IDs you specify, click Only These. Enter one or more names of the servers, users, or groups to which the rule applies. Separate multiple entries with commas.
To apply the rule in all cases EXCEPT the IDs you specify, click All But These. Enter one or more names of the servers, users, or groups that are exempt from the rule. Separate multiple entries with commas.
Moving on to the Number Adjustments tab:
The Number Adjustments tab specifies how fax numbers that match the dialing rule should be modified in order to properly send from the specified destination if necessary.
These options let you add or remove digits from the beginning or end of the destination fax number. This can be used to automatically add a “1” to long distance calls or to add a “9” if necessary to get an outside line. It can also be used to add a user’s long distance billing code, or to remove all but the last four digits of a number for internal routing.
RightFax can specify a global dialing prefix for all outbound faxes in your Global Board Settings in the RightFax Doctransport Module. If your organization requires a dialing prefix for all outgoing calls, you should specify the prefix there and not here in the dialing rules. You can append or prepend any combination of dialable digits. You can also include special dialing characters that have special meaning to RightFax. Especially useful is the @ symbol as this is one of the locations you can append your Fax Over IP gateway address.
There are roughly 20 or so options for characters and symbols here and I will not be covering them all in detail, there is a chart in your RightFax Administrator's Guide in the chapter covering dialing rules and least cost routing. Many of the special characters are used in very specific environments. For example you may need to add a long distance or international billing code as a replacement for a specific dialed number. You can change from tone to pulse dialing, for faxes like grandma used to make.
As you can see from this and other examples, the outbound functionality of RightFax is very robust. You can send via various telephony methods and the software will support generally support whatever your needs are in order to process an outbound call how, when, and where you want it.
That's it for today on these 2 features of the the Dialing Rules applet.
Please check back for more videos in the series on Dialing Rules as well as our other videos covering the many facets of the RightFax software. The RightFax University library is a work under continual progress and we will be updating often.
This is Jay Campbell with The Fax Guys for RightFax University saying thank you for watching.