This video covers the process RightFax offers for handling spam faxes and is best viewed in full screen mode.
The best standard for blocking unwanted spam faxes at the fax server is to actually block them before they reach the fax server; that is to say, if you have the ANI data from the caller sending the fax you should be able to readily block this at the telephony/network level. If you need to deal with spam faxes directly on the RightFax server, there is a mechanism to do so.
It is possible to automatically route unwanted or ‘spam’ faxes to a
dedicated spam user account based on ANI information. You must
first create a RightFax account(s) that will receive the unwanted
faxes (such as SpamAccount). Then create a Windows registry
sub-key ANI that contains the Entries for each blocked number
and the newly created account to which it will be routed.
You can then manage these faxes in whatever way that works best for your needs.
Let's take a look at how to do this.
To specify the numbers you want to route to the user account set
up for spam handling, enter the ANI or DNIS information and the
RightFax user ID (where blocked faxes will be routed to) in the
Entries value of the ANI subkey.
There is no limit to the numbers you can add here. For example,
routes all calls with the ANI 5551212 to the RightFax user
The Entries value is part of the Registry subkey ANI located at
or, for 64-bit, HKEY_LOCAL_MACHINE\Software\
If this subkey does
not yet exist, you may need to create it.
Default: blank (faxes are not routed anywhere)
That's all for how to manage SPAM faxes with RightFax.