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This video shows you how to resolve a common error seen when attempting to install the RightFax Outlook Plugin on a client computer.

When attempting to install the RightFax Outlook Plugin on a client computer you may see the following error:

This is typically due to the C++ 2015 Runtime components being already installed on the client computer. The C++ components are embedded in the RightFax Outlook Plugin installer and as such, cannot be de-selected from the install.

To resolve the issue, locate the C++ 2015 Redistributable (or version that matches the error) in Programs and Features ad choose the option to uninastall. Now when you re-run the RightFax Outlook Plugin installation, it will re-apply the C++ redistributable during the installation, allowing the install to complete without error.

As always if you have any questions about this topic or any topic in the world of faxing let us know at The Fax Guys, we are always happy to help.

This is Jay with RightFax University saying thank you for watching and Please visit us again. The RightFax University is a work under continual progress and we update often.