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This video shows you how to configure your OpenText model 2100, 900, or 300 series Fax Gateway to fail over to a secondary RightFax node when the primary node fails, and then to have the secondary node fail back when the primary node becomes available again.

This configuration only provides failover and failback for inbound fax traffic only.
Outbound fax traffic is not affected by this configuration.

Here's how to configure your Fax Gateway 2100 to have inbound fax traffic fail over and fail back between multiple RightFax servers, the servers can be standalone, or 2 servers in a RightFax Collective.

In the Fax Gateway browser-based Administration program

If you have Firmware v5.6, click Protocol Configuration > Protocol Definition > Proxy Sets Table.
If you have Firmware v6.6, click VoIP > Control Network > Proxy Sets Table.

Configure your primary node as the first IP address, and your secondary node as the second IP address.

3.Enable the following options, as shown here:

Enable Proxy Keep Alive: Using Options
Proxy Keep Alive Time: 60
Proxy Load Balancing Method: Disable
Is Proxy Hot Swap: Yes

To enable failback:
If you have Firmware v5.6, click Protocol Configuration > Protocol Definition > Proxy & Registration.

If you have Firmware v6.6, click VoIP > SIP Definitions > Proxy & Registration.

Set the value of Redundancy Mode to Homing, as shown here:

That's it for configuring redundancy for multiple RightFax servers for your inbound fax traffic on your OpenText Fax Gateways.

As always, if you have any questions about this topic, or any topic in the world of faxing, let us know at The Fax Guys, we are always happy to help.

Thanks for watching.