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This video will explain "Error 2" errors when trying to access user information in RightFax Enterprise Fax Manager, and how to resolve this.

Hello, welcome to the RightFax University Crash Course.

This video will explain "Error 2" errors when trying to access user information in RightFax Enterprise Fax Manager, and how to resolve this.

When clicking in Users in EFM, the system reports an Error 2.

Error Message: Error 2 working with fax server. The system cannot find the file specified.

Click on the server name in EFM.

Right click on the Server Module and select Start Service, or right-click and select Start All Services.

Once the services are Running, try and access the Users again.

Many functions of EFM will not work properly if the Database Module is stopped. This is because RightFax pulls much of the information accessed through EFM from the RightFax database.

That's it for RightFax Enterprise Fax Manager user configuration access.

Thanks for watching.