This brief Crash Course video will take you through the steps to adjust how many retry attempts your fax server makes before determining a fax will not send to an intended recipient and how long the server will wait between subsequent fax attempts to the same recipient when a failure occurs.
How to Adjust your outbound fax retry attempts
You can adjust the number of attempts RightFax makes before showing a fax as having failed with a Red status. you can also adjust the amount of time between attempts to send each fax.
First, open the RightFax Server Module
Go to the General tab
All current versions of RightFax will have a Retry Settings option in this tab.
The Count option indicates how many attempts will be made, the default setting here is 5 attempts.
The Interval indicates how many minutes to wait between attempts to send the fax, the default setting here is 5 minutes.
You can adjust these 2 items to suit your company's specific needs or requirements.
That's it for outbound fax retry settings.
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