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    RightFax University > Videos
troubleshooting and debugging
July 25, 2014 by Fax Girl

How to debug an Open Text Fax Gateway using ACSysLog

This video will demonstrate the process of debugging an Open Text Fax Gateway, and covers the troubleshooting process for this device in conjunction with RightFax.

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installation and configuration
July 25, 2014 by Fax Girl

How to Load and Save Configuration for the Open Text Fax Gateways

This video details the process to save and load configuration files for your Open Text 300, 900, and 2100 series Fax Gateways.

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rightfax 101
July 25, 2014 by Fax Girl

How to gather a RightFax user list with DID numbers

This short video will walk you through generating a list of users and DID numbers from your RightFax database in SQL.

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troubleshooting and debugging
July 11, 2014 by Fax Girl

How to Debug the RightFax SMTP Email Gateway

This installment will walk you through the process of debugging your RightFax SMTP email gateway.

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troubleshooting and debugging
July 11, 2014 by Fax Girl

How to use the SMTP Dump applet

This installment covers the use of the SMTP Dump applet for troubleshooting SMTP gateway issues.

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troubleshooting and debugging
June 20, 2014 by Fax Girl

How to use the Dialogic BTVer tool

This video will cover the use of the BTVer tool from Dialogic.

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troubleshooting and debugging
June 20, 2014 by Fax Girl

How to use the Dialogic Modinfo tool

This video will cover the use of the modinfo tool from Dialogic. This tool is used to generate information regarding installed fax boards listed as specific hardware profiles as they are recognized by the utility.

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installation and configuration
June 20, 2014 by Fax Girl

How to configure and use the RightFax SMTP Email Gateway (Part 2 of 2)

This is the second of a 2-part series covering the use and configuration of the RightFax SMTP email gateway.

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rightfax 101
June 13, 2014 by Fax Girl

How to configure the RightFax Daily Maintenance Cycle

This video describes the internal RightFax Maintenance Cycle and shows where this is configured in the software, and how to validate that it is running as expected.

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installation and configuration
June 13, 2014 by Fax Girl

How to configure and use the RightFax SMTP Email Gateway (Part 1 of 2)

This is the first of a 2-part series covering the use and configuration of the RightFax SMTP email gateway.

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About RightFax University

RightFax University is a 100% free website that provides training videos on different questions and  troubleshooting issues users may encounter with RightFax. This free RightFax support platform was built to help those in need and provide additional resources for The Fax Guys customer support team.

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Explore RightFax University to get the latest updates & watch all of our support videos.

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Phone: (952) 224-3340

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