How to debug an Open Text Fax Gateway using ACSysLog
This video will demonstrate the process of debugging an Open Text Fax Gateway, and covers the troubleshooting process for this device in conjunction with RightFax.
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How to Load and Save Configuration for the Open Text Fax Gateways
This video details the process to save and load configuration files for your Open Text 300, 900, and 2100 series Fax Gateways.
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How to gather a RightFax user list with DID numbers
This short video will walk you through generating a list of users and DID numbers from your RightFax database in SQL.
Continue readingHow to Debug the RightFax SMTP Email Gateway
This installment will walk you through the process of debugging your RightFax SMTP email gateway.
Continue readingHow to use the SMTP Dump applet
This installment covers the use of the SMTP Dump applet for troubleshooting SMTP gateway issues.
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How to use the Dialogic BTVer tool
This video will cover the use of the BTVer tool from Dialogic.
Continue readingHow to use the Dialogic Modinfo tool
This video will cover the use of the modinfo tool from Dialogic. This tool is used to generate information regarding installed fax boards listed as specific hardware profiles as they are recognized by the utility.
Continue readingHow to configure and use the RightFax SMTP Email Gateway (Part 2 of 2)
This is the second of a 2-part series covering the use and configuration of the RightFax SMTP email gateway.
Continue readingHow to configure the RightFax Daily Maintenance Cycle
This video describes the internal RightFax Maintenance Cycle and shows where this is configured in the software, and how to validate that it is running as expected.
Continue readingHow to configure and use the RightFax SMTP Email Gateway (Part 1 of 2)
This is the first of a 2-part series covering the use and configuration of the RightFax SMTP email gateway.
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