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This video Shows you where to configure required fields on faxes and how to resolve "Information Incomplete" errors when sending outbound faxes.

In RightFax you can configure fields that are required for outbound faxes to process, and faxes will remain in an "Information Incomplete" state in FaxUtil if these required items are not supplied when faxing.

To configure the required fields, open Enterprise Fax Manager and open the Utility menu and select Customize Cover Sheet Fields. Now select the fields you wish to require for outbound faxing. Note that the recipient fax number is a required field in all outbound telephony faxes from FaxUtil.

Once you have the fields selected, these items will be listed in bold test in the FaxUtil new fax dialog when creating a new fax so that users can be made aware that these fields are required.

That's all for required fields and "Information Incomplete" status when sending outbound faxes from FaxUtil.

As always if you have any questions about this topic or any topic in the world of faxing let us know at The Fax Guys, we are always happy to help.