Back to series

 

This video covers the new Retry options when sending faxes available in RightFax 16 EP2.

New for RightFax 16 with Enhancement Pack 2, you can now more closely configure retry options for sending faxes based on the status: Busy, Human Answered, Special Info Tone, No Loop Errors, etc. This is configured in the general tab of the RightFax Server Module Service in Enterprise Fax Manager.

This will allow for a more customized experience tailored to your specific needs such as more retries for Busy or less or none for when a person picks up. The retry attempts and interval in minutes between replies can be configured for each option individually.

That's it for the new fax send retry options in RightFax 16 EP2.

As always if you have any questions about this topic or any topic in the world of faxing let us know at The Fax Guys, we are always happy to help.