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This video covers an issue with RightFax where when the EDC Convert service is started for the first time after a restart of the server, or the service, the first image that is converted is reversed.

You may see the following output (reverse image fax cover page):
If you are submitting faxes via the RightFax XML generator when you start or restart the RightFax server or services.

This issue has been reported in RightFax versions 10.6 with Feature Pack 1 with service release versions 2 and 3, but may exist in earlier versions of RightFax 10.6 as well.

If you run into this problem you will need to apply the FP2 or later updates to your RightFax 10.6 installation for updated code that fixes this issue.

If you need assistance obtaining or applying the update or if you have questions regarding any topic in the world of faxing, let us know at The Fax Guys we are always happy to help.

Thanks for watching.